Privacy Policy

Effective since Jun 1, 2025.

This Privacy Policy explains the policies of Tickkl on the collection and use of the information we collect when you access tickkl.com (the "Service"). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

Tickkl is authorized to modify this Privacy Policy at any time. This may occur without prior notice.

Tickkl will post the revised Privacy Policy on the tickkl.com website

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

When using our Service, you will be prompted to provide us with personal information used to contact or identify you. tickkl.com collects the following information:

— Usage data.
— Personal data.

Usage data includes the following:

— Internet protocol (IP) address of computers accessing the site.
— Web page requests.
— Referring web pages.
— Browser used to access tickkl.com.
— Time and date of the accesses.

Personal data includes the following:

— Name.
— Address.
— Email.

HOW WE COLLECT YOUR INFORMATION

tickkl.com collects and receives information from you in the following manner:

When you fill a registration form or otherwise submit your personal information.

Your information will be stored for up to 1 year after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record-keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

HOW WE USE YOUR INFORMATION

tickkl.com may use your information for the following purposes:

— To provide and maintain our Service, as well as to monitor the usage of our Service.
— To contact you. Tickkl will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.

HOW WE SHARE YOUR INFORMATION

Tickkl will share your information for any purpose, when applicable, with your explicit consent.

THIRD-PARTY SHARING

Any third-party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third party for reasons including:

— Analytics information. We use Google Analytics to track and analyze website traffic, user behavior, and interactions with our platform. Google may collect information such as your IP address, device information, and browsing activity. This data is used solely for statistical analysis and service improvement. For more information, please see Google’s Privacy Policy.
— Payment processing and recovery services. We may use third-party providers to securely process payments on our behalf. At present, we use Stripe as our primary payment processor. Stripe may collect and store payment information, such as your credit card details, billing address, and transaction history, for the purpose of completing transactions and preventing fraud. For more information, please see Stripe’s Privacy Policy.
— Marketing initiatives & email communication. We may use third-party service providers to send transactional, marketing, service-related, and newsletter emails on our behalf, including promotional content and other communications. Currently, we use SendGrid as our primary email delivery service. SendGrid may collect and process information such as your email address, message content, and delivery or engagement data for the purpose of sending, delivering, and monitoring these communications. For more details, please refer to SendGrid’s Privacy Policy.
— AI-powered features. When you use Tickkl’s AI functionality, certain data you provide may be processed by OpenAI’s services to generate responses and enhance features such as AI-assisted time tracking. This may include text you input within the AI features of our platform, including project names, client names, task descriptions, tags, and other relevant context needed to generate accurate time logs.
OpenAI processes this information solely for the purpose of providing the requested functionality and does not use it for advertising, model training, or resale. For more information, please refer to OpenAI’s Privacy Policy.

If you choose to provide such information during registration or otherwise, you are giving Tickkl permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

— Complying with applicable laws, regulations, or court orders.
— Responding to claims that your use of our Service violates third-party rights.
— Enforcing agreements you make with us, including this Privacy Policy.

COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.

Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.

SECURITY

Your information’s security is important to us. tickkl.com uses a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

Tickkl is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

CONTACT US

For any questions, please contact us through the following methods:

Tickkl
Irmtraud-Morgner-Straße 5
10318 Berlin
Germany

support@tickkl.com
tickkl.com